This hasn't really been an issue but I would like to make a remark about it to prevent it coming up.
Certain Clans have organisation that should not be known by anyone from outside. Some specific examples of this are:
Nosferatu - ShreckNET
Only the Nosferatu would know of ShreckNET.
Tremere - Heirarchy
While players may know of the organisation of the Tremere, those not of the clan would now know about Apprentices, Regents, Lords, Pontifices.
Ventrue - Dignitas and Gerousia
While Ventrue are known to be stereotypically formal, anyone outside the clan would not know of the specifics of how it is organised, particularly the Ventrue Board (Gerousia).
There are probably more that I have not covered, but please try to use a common sense approach when dealing with scenes involving this information. To summarise it in one sentence:
Without the relevant Clan Knowledge (A Secondary Ability, thus not used on Hollow Bridge) your character should not know any specific information.